| Q. | What is the system requirements to run PHPMaker? |
| A. |
Please read the system requirements section in the download page.
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| Q. | Add/Edit/Delete/Update pages are not generated |
| A. |
Make sure you have primary key for the table. If you add primary keys after creating your project, click Tools->Synchronize to update your project, then go to Table Setup page, re-enable Add/Copy/Edit/Delete/Update for the table and generate scripts again.
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| Q. | I cannot connect to my remote MySQL database. |
| A. |
Your MySQL server may not support remote conenction via TCP/IP, you can however upload the provided script for remote connection. Please read "Tutorial - Connecting Remote MySQL using PHPMaker Connection Script" in the help file.
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| Q. | ActiveX can't create the object |
| A. |
This is an ActiveX error. Check the System Requirements section and download the recommended files.
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| Q. | Class does not support automation or does not support expected interface |
| A. |
This is an ActiveX error. Check the System Requirements section and download the recommended files.
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| Q. | Could not load DLL library during installation |
| A. |
1. Login as Administrator to install.
2. Disable any anti-virus or other security software that might block loading a DLL. (You can re-enable after installation.)
3. Turn on DEP for essential Windows programs and services only. See this article for details.
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| Q. | I use Windows Vista (or later), I cannot register with the provided license key. |
| A. |
Short answer: Right click PHPMaker.exe or the shortcut and select Run as administrator to open PHPMaker.
Long answer: In Windows Vista (or later), User Account Control (UAC) and its Admin Approval Mode are enabled by default. When UAC is enabled, local administrator accounts run as standard user accounts. This means that when a member of the local Administrators group logs on, they run with their administrative privileges disabled. You can logon using the BUILT-IN administrator account (which is disabled on new installations of Windows Vista) to register. Alternatively, read Windows Vista User Account Control Step by Step Guide
This guide covers the following scenarios for UAC:
- Scenario 1: Request an application to run elevated one time
- Scenario 2: Mark an application to always run elevated
- Scenario 3: Configure User Account Control
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| Q. | HTTP 500 - Internal server error |
| A. |
The HTTP 500 error is a generic error message that Internet Explorer passes out to you when your web site errors for one reason or another. To enable Internet Explorer to show the error, select Internet Options from the Tools menu at the top of Internet Explorer, select the Advanced tab, uncheck "Show friendly HTTP error messages" checkbox. Then run your script again to see a more useful error message.
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| Q. | Why the demo site has icons but that generated by the evaluation version has not? |
| A. |
The demo site uses graphical extension. The graphical extension and other additional template extensions are available for download by registered users only. However, you can also easily customize the language file (lang.xml) to use your icons, see "Customizing Template" in the help file for more details.
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| Q. | Do you provide technical support for FCKeditor, JSCalendar and other third-party tools? |
| A. |
No. Please read Third-Party Tools.
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| Q. | What is your upgrade policy? |
| A. |
Please read our Upgrade Policy.
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