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Technical Support

Registered users are entitled to 12 months free email support. Send your technical support request to php.support@hkvstore.com.

Your email message should include the following information:

  1. Is the problem reproducible? If so, how?
  2. What version of Windows is your PC running?
  3. What version of PHPMaker are you running? (Click [Help] and then [About...] to check)
  4. What database and what version are you using?
  5. What OS the server is running? Windows or Linux? What version of PHP is running?
  6. If any error message was displayed, please include the full text of error message.
  7. Your Project File (.pmp file) AND your database (.sql file) with enough data for reproducing the problem.
  8. Your license information. Emails without license information will be ignored.

Note: While we are happy to support your usage of our software, please note that technical support does not entail customization of templates, extensions or generated code, writing server events or client scripts (JavaScripts) or custom template, integrating third-party code, or any other issues not directly related to the workings of the software. Request for debugging or modifying code not generated from the original template will be ignored.



Lost License Key

If you lost your license key, please login to the registered user site to retrieve. If you lost your login info, please send email to support@hkvstore.com. For your protection, we will only send the login info or license key to your registered email addresses. If you want to change your registered email addresses, you need to provide your license key.

 


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User Comments on
PHPMaker

"Very impressive product"
"I want to compliment you on a very substantial, impressive product. I downloaded it this evening and it appears to me that your code generation is the best I have seen in the PHP field."

"This is GREAT software"
"This software is exactly what I have been looking for! I have a 20 yr background in yanking data out of databases. I was having trouble finding anything for mysql databases that was reasonable in cost and would create php scripts in one fell swoop from a database."

"What was going to take me months ended up taking me days - am very happy :)"

"I just want to say what a wonderful program this is..."

"It is very mature and my initial testing has produced excellent results with minimal issues."

"I have only been using it for a few weeks now, but almost every day I find some new feature that adds to my admiration - thank you."

"I have found that over time your company has impressed me tremendously"

"PHPMaker has lived up to the same standard that PHPMaker set, plus it produces the kind of DB web front-end code that almost every web hosting provider in the world services, along with MySQL, at a very low price-point."

"You guys are the BEST!"

"I have to say you REALLY listen to your users and try to give them what they need!! I am impressed with PHPMaker from v2 and continue to buy this product with each new upgrade."

 

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